Privacy Policy
Last Updated: 05/05/2025

Kilmister Furniture Restoration (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, https://furniturerestoration.net.nz, in accordance with the New Zealand Privacy Act 2020 and international privacy standards.

1. Intended Audience

Our services are designed for individuals and businesses in Wellington, Manawatu, Kapiti, and Wairarapa, New Zealand.

2. What We Collect

2.1 Personal Information You Provide

When you complete forms on our website, we may collect:

  • Your name

  • Email address

  • Phone number

  • Details of your furniture restoration project

  • Images or attachments you upload

This information helps us respond to your enquiry and provide a tailored quote.

2.2 Automatically Collected Data

We use cookies and similar technologies to gather:

  • IP address

  • Device and browser information

  • Pages visited and time spent

  • Referring site

  • Interactions with our ads

3. Conversion Tracking and Enhanced Conversions

We use Google Ads Enhanced Conversions, which securely collects hashed versions of customer data (such as email or phone number) at the point of conversion. This enables more accurate ad performance measurement.

  • Data Protection: All first-party data is hashed using the SHA256 algorithm before transmission to Google.

  • Usage: The hashed data is matched against signed-in Google accounts to attribute conversions.

  • No Raw Data Shared: We never share unencrypted personal data with Google.

  • Purpose: To improve advertising accuracy, reduce duplicate conversions, and optimise ad spend.

Google handles this information per its customer data policies and industry-leading privacy standards.

4. Use of Information

We use collected data to:

  • Respond to your requests and provide quotes

  • Improve website performance and user experience

  • Track and improve advertising effectiveness

  • Retarget ads based on user interest

  • Comply with applicable laws

We do not sell or trade your personal information.

5. Cookies and Consent

We use:

  • Essential cookies for core site functionality

  • Analytics cookies (Google Analytics) to understand website usage

  • Advertising cookies (Google Ads, Enhanced Conversions) for tracking and retargeting

Consent Management: We notify users about cookies upon arrival. You may opt out or change your preferences through browser settings or via consent tools we may implement.

6. Data Storage and Security

  • All data is stored securely with restricted access.

  • Google Ads and Analytics data is processed in line with their policies.

  • We use IP anonymisation for EU-based users.

  • Collected personal information is only retained as long as necessary.

7. Data Sharing and Transfers

Some data may be processed outside New Zealand (e.g. in the USA or EU) by service providers such as Google. We ensure these transfers comply with Standard Contractual Clauses (SCCs) and comparable privacy safeguards.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Withdraw consent for data processing

To exercise these rights, please contact us using the information below.

9. Updates to This Policy

We may update this policy to reflect legal or technological changes. Updates will be posted on this page with the revised date.

10. Contact Us

Kilmister Furniture Restoration
Email: [email protected]
Phone: +64 27 230 1203