Privacy Policy

Last Updated: 04/02/2025

Kilmister Furniture Restoration (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website https://furniturerestoration.net.nz/.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Intended Audience

Our services and advertisements are intended for individuals and businesses in the Wellington, Manawatu, Kapiti, and Wairarapa regions of New Zealand. While our website is publicly accessible, we do not actively target users outside these regions.

2. Information We Collect

When you visit our website or interact with us, we may collect the following types of information:

2.1 Personal Information You Provide

We collect personal information when you fill out our “Book a Quote” or “Tell Us About Your Project” forms. This may include:

  • Name
  • Email Address
  • Phone Number
  • Project Details (including any text entered in the message box)
  • Images (if you upload pictures of your furniture)

We use this information solely for the purpose of responding to your enquiry and providing a quote for our services.

2.2 Automatically Collected Information (Cookies and Tracking Technologies)

We use Google Analytics and Google Ads conversion tracking, which may automatically collect certain information about your visit, including:

  • Your IP address (anonymised where required by law)
  • Device type and browser information
  • Pages visited on our website
  • Time spent on our website
  • Referring website (if you came from another site)

This data is collected via cookies and similar tracking technologies.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to enquiries and provide quotes
  • To improve our website and services
  • To track the effectiveness of our Google Ads campaigns (including potential ad retargeting)
  • To analyse website traffic and user behaviour through Google Analytics
  • To comply with applicable laws and regulations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Cookies and Tracking Technologies

Cookies are small text files stored on your browser that help us analyse website performance. We use the following types of cookies:

4.1 Essential Cookies

These cookies are required for our website to function correctly, such as enabling form submissions.

4.2 Analytics and Performance Cookies

These cookies allow us to measure and improve website performance:

  • Google Analytics cookies help us understand how visitors use our site
  • Google Ads Conversion Tracking cookies track when users complete a form after clicking on an ad
  • Google Ads Retargeting may place cookies to show relevant ads to users who have previously visited our site

4.3 Managing Cookies

Users can manage or disable cookies through their browser settings.

5. How We Store and Protect Your Data

We take security seriously and use industry-standard measures to protect your personal data. However, no online data transmission is completely secure.

  • Personal data submitted via our contact form is stored securely.
  • Google Analytics and Google Ads data are processed in accordance with Google’s privacy policies.
  • We have configured Google Analytics not to collect personally identifiable information (PII).
  • We use IP anonymisation for visitors in the EU to comply with GDPR.

6. International Data Transfers

Our website is designed for customers in the Wellington, Manawatu, Kapiti, and Wairarapa regions of New Zealand. However, as we use Google Analytics and Google Ads, some visitor data may be processed on Google’s global servers, including in the United States and the EU. Google follows strict privacy regulations, and you can review their policies here:
Google Privacy Policy.

For EU visitors, we rely on Standard Contractual Clauses (SCCs) and Google’s data protection measures to ensure compliance with GDPR, even though we do not specifically target customers in the EU.

7. Third-Party Services and Data Sharing

We use third-party services such as Google for analytics and advertising. These services may process data outside New Zealand. We ensure that these third parties comply with relevant data protection laws.

  • Google Ads and Google Analytics do not collect personal identifiers unless configured otherwise.
  • We do not share personal data with advertisers or third parties beyond what is necessary for Google Ads tracking.

8. Changes to This Privacy Policy

We may update this policy occasionally to reflect legal changes or business updates. Please check this page periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Kilmister Furniture Restoration
Email us: [email protected]
Call us: +64 27 230 1203